Frequently Asked Questions

How do I send the books I've bought to my reading device incl. Kindle? 

Send to Kindle Using Any Browser

  1. Download the file and save it on your phone, tablet, or computer
  2. Visit your Amazon store* and log into your Amazon Kindle account:
  3. Upload the Kindle File to Amazon.

*Send to Kindle uploads are not supported in all Amazon stores at this time. 

Send to Kindle with the BookFunnel App

The BookFunnel App is the fastest and easiest way to send a book to your Kindle library on your iPhone, iPad, or Android device!

  1. Install the BookFunnel app on your mobile device
  2. Tap the code on the download page
  3. Tap Send to Kindle

*Supported on devices running iOS 11+ and Android 9+

 

How will my ebooks or audiobooks be delivered?

Your ebooks are delivered automatically and immediately upon purchase by an email from BookFunnel. If the email hasn’t arrived in 5 minutes, look for it in your Spam folder or if you have Gmail, in your Promotions folder.

Do you have more than one email address? The book will be delivered to the email address you used at checkout.

For technical help with your ebook email help@bookfunnel.com

Log into BookFunnel with the email you used to purchase/download your books. Find your library here: https://My.BookFunnel.com.

Your library will contain all ebooks you have purchased from BookFunnel.

 

What payment methods do you accept?

ShopPay, credit cards, Google Pay, Apple Pay.

 

Where is my order?

Ebooks are delivered via email from my distributor, BookFunnel. The email will be sent as soon as the purchase is completed (Check your spam folder as it may have gone in there). You can find the books that you purchased directly from me via my distributor www.bookfunnel.com/help and use your email as your login name.

The codes have expired.

Once BookFunnel sends the codes, you have 14 days before the codes expire. You have the books forever, don't worry. You can either contact BookFunnel at help@bookfunnel.com to request new codes. Or you can go to www.bookfunnel.com/help and use your email as your login. There you will find all the books you have purchased under that email.